Returns & Refunds Policy

Coaching & Yoga Bookings

Your purchase of coaching packages or sessions demonstrates your commitment to participate in the process and see it through to its conclusion. However, we understand that unexpected events may occur. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of Being NZ.

In general, these guidelines apply to coaching and yoga class refunds and cancellations:

1. The Client may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 15% transaction fee. To cancel an order, send your request to beingyoganz@gmail.com.

2. Once Being NZ has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, provided they give at least 24 hours' advance notice.

3. Any missed sessions or cancelled sessions with less than 24 hours' advance notice will be forfeited.

4. If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 15% transaction fee.

For any questions or notices, please contact:

Being NZ - Sophie Kaufusi
Email: contact@beingnz.com

Last update: 15 January 2024